Contract Manager

Job Title: Contract Manager
Contract Type: Permanent
Location: Cambridge, Cambridgeshire
Salary: Negotiable
Start Date: ASAP
REF: BBBH24155_1499781777
Contact Name: Charles Cocklin
Contact Email:
Job Published: almost 4 years ago

Contract Manager

Our Client, a leading UK waste and resource management company, has an exciting opportunity for a Contract Manager to join their team in East Anglia. The successful candidate will be delivering operations in accordance with best practise, company procedures and Local Authority Contract Documents.

Key Responsibilities

  • Knowledge with the operational requirements of the Contracts.
  • Represent our client at contract review meetings with other clients.
  • Ensure the delivery of the Contract by:
  • Ensuring all operations are fully integrated into our client, both procedurally and culturally.
  • Recognising the importance of new service delivery standards and expectations.
  • Monitoring and reporting, in accordance with contractual requirements.
  • Update the Service Delivery Plan as and when.
  • Taking prompt action to investigate and rectify any shortcomings in service delivery.
  • Setting appropriate targets that deliver continuous improvement in service standards.
  • Working with site staff and customers to gather and implement suggestions.
  • Working with colleagues in Health and Safety to develop and implement appropriate management systems, monitoring regimes and documentation.
  • Ensuring that any breaches of Health & Safety are fully recorded, investigated and acted upon in accordance with WRG's standards, policies and procedures.
  • Continuous improvement and innovation in terms of customer service, re-use, recycling and customer experience.
  • Maximise recycling rates.
  • Ensure prompt invoicing of off-takers, recyclers and councils.
  • Manage and co-ordinate the collection and recording of data.
  • Oversee recruitment, employment, management and training of all employees Develop contingency plans and arrangements to support permanent staffing arrangements.
  • Provide training to ensure that the facility operatives possess the necessary range of skills to produce the required results.
  • Supported by the Regional Finance Manager, prepare reports showing financial performance against the budget.
  • Preparation of budgets and interim financial reports as required.
  • Control the repair and maintenance procedures of equipment on-sites.
  • Excellent communications skills; both written and spoken.
  • Numerate and IT literate.

Qualifications and Experience

  • Ideally educated to at least A level standard; ideally a graduate in process or business disciplines.
  • Relevant COTC holder, or prepared to work towards attainment.
  • Experience in managing front line, customer focused multi-site operations.
  • Strong reputation for consistent delivery of projects on time and to budget within a demanding environment.
  • Operational management experience.
  • Knowledgeable in the waste recycling sector.
  • Experience of contracts and contract mechanisms.

We look forward to receiving your application. For further information, then please contact Charles Cocklin at Allen & York Ltd on 01202 888986.