Great opportunity to join a well-know global organisation on a contract basis
Multiple locations in the South
To support our client's data analysts to drive cost optimization based on IT asset and service utilization. Increase user productivity by analyzing cross regional best practice initiatives for implementation. Analyze user satisfaction surveys, derive and implement improvement measures.
Main interactions: Business, Account Managers, Center of Expertise, Suppler Managers, In-country IT Managers & Service Provider
Some Methodologies knowledge would be preferable:
Quality Improvement and Change management methodologies expertise
Strong customer focus orientation
ITIL V3 experience. Mainly Incident and problem management
Do you have experience that match the description above? Send your CV across or for more details contact us!