Operations Support Technician

Job Title: Operations Support Technician
Contract Type: Permanent
Location: UK - England - South East England, Essex - Harlow
Salary: Negotiable DOE
REF: 118649
Contact Name: Gemma Howells
Contact Email:
Job Published: over 4 years ago
On behalf of our client, we are recruiting an Operations Support Technician to join the team located in Harlow. The successful candidate will support all aspects of site based engineering operational and technical support to fulfill the contracted service level agreement within their area of responsibility on time and in full.  The Operations Support Technician will ensure a consistent operations support function with more effective use of dedicated resources the operational support function will ensure consistency and focus on action planning and innovation support.


Role Summary:

  •  Assisting the Site Lead / Engineering Managers in ensuring site related change requests are captured and progressed
  • Site reviews on technical (statutory) compliance maintenance
  • Validating Self Perform opportunities
  • Support of the Client’s MaCC process with particular emphasis around statutory/safety modifications
  • Support of the site BEAMEX paperless calibration system
  • Site mitigation reviews
  • GAP reviews on CMMS PPM’s and EMF / ERF initiation as necessary
  • Preparation of documentation and paperwork to support audit requests
  • Taking responsibility for CAPA actions as a result of quality improvements and audit findings.
  • Assisting with the OOTA process
  • Generating RCA’s and AAR reports where requested


Experience Required:


  • Strong proven experience in building services
  • cGxP Experience/Training

 We look forward to receiving your application.