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Account Executive

Job Title: Account Executive
Contract Type: Permanent
Location: London, England
Industry:
Salary: Negotiable
REF: BBBH23966_1498208415
Contact Name: Toby Condie
Contact Email: tcondie@allen-york.com
Job Published: 4 months ago

This is a great opportunity, in a leading technology company within the Smart Energy Space. Expanding the customer services team has created a vacancy for an account executive. London based - if you're looking to join a friendly, growing company then continue reading!

Responsibilities:

  • Work as a member of the customer services team to identify client needs and address them with strategic recommendations
  • Act as the customer's voice within the business to help escalate, track and solve customers' issues
  • Act as the internal customer for any features and developments from the technology team
  • Attending meetings, writing reports and giving presentations to managers and clients.
  • Develop in-depth knowledge of the industry and client business needs
  • Engaging with all parts of the business to help implement and improve systems and processes
  • Develop and maintain strong active relationships with key client stakeholders
  • Site visits with engineering teams as the commercial lead when required
  • Liaise with Contractors and partners to identify opportunities and develop business relationships.

What we need from you - Essential Requirements:

  • Exceptional communication skills, both written and verbal, and openness to providing feedback to help iterate the business
  • Attention to Detail
  • Commercial Acumen
  • Strong organisation and time management skills
  • Ability to multi-task
  • Strong interpersonal, customer service, presentation, organisational and problem-solving skills
  • Good MS office skills