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Job Title: Customer Service Advisor
Contract Type: Permanent
Location: UK - England - South East England, London
REF: 56332
Job Published: 11 months ago

Our client is an innovative sustainability focused packaging company, they are looking for an exceptional Customer Service Advisor to join their Customer Services Team, based in London.


Main Responsibilities:

  • Managing customer orders via telephone, email or fax.
  • Overseeing the efficient delivery of orders from warehouse through to drop off.
  • Dealing with general phone enquiries, email enquiries and product samples.
  • Responding to sales enquiries and making outbound sales calls.
  • Keeping CRM system up to date.
  • Overseeing day to day running of the office including monthly food shop, stationary orders.

The role will be fast paced and varied involving all elements of customer service.


Ideal Candidate:

  • Preferably 1 year of Customer Service experience
  • A level or degree education
  • You are super friendly and great with people
  • You enjoy providing excellent customers service and looking after people
  • An interest in sustainability
  • Proficient in MS Office and Outlook
  • Highly organised and motivated
  • Strong attention to detail and numerate


  • Basic salary of £18,000 - £20,000 depending on experience
  • An exciting and fun company to work for that is committed to looking after the environment and society
  • 33 days holiday (including bank holidays)
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