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First Line Support Engineer

Job Title: First Line Support Engineer
Contract Type: Permanent
Location: Poole, Dorset
Industry:
Salary: Up to £18000.00 per annum + Bonus, Pension, Parking
Start Date: ASAP
REF: BBBH26558
Contact Name: Mark Doherty
Contact Email: mdoherty@allen-york.com
Job Published: 16 days ago

Switch it off and switch it back on again?

If your IT support goes beyond the most basic of advice then your skills can be put to use here.

Do you have experience of first line support including Active Directory/Group Policies, anti-virus products and PC Hardware (including Microsoft Server Operating systems), coupled with experience in a customer service and customer facing role?

As the first person they will speak to when things go wrong, your reassuring and calm telephone manner will reassure them, and your technical expertise will advise them. Managing a busy desk is important and prioritising client's needs when the phone lines are hot is vital!

Other IT knowledge that you may have will include Microsoft RDS, SQL, Veeam as well as Citrix and Powershell.

With an established team behind you, you'll be equipped with all the training, mentoring and vocational coaching that you will need to flourish in this role and progress in your growing IT career. You'll receive a competitive salary, company bonus and pension. You will also get the priceless privilege of free parking! If you have a young family then the child care voucher scheme will help you get back to work and contribute to your nursery fees.

To get more information then contact Mark on 01202 888 986 Ext. 292 or click apply and drop your CV and we'll be in touch.