IT Support Technician

Job Title: IT Support Technician
Contract Type: Permanent
Location: Scotland,
Salary: £25000.00 - £29000.00 per annum
REF: HQ00019484
Contact Name: Luke Sanders
Contact Email:
Job Published: almost 2 years ago

IT Support Technician

Location: Glasgow

Our Client is a leading developer of Renewable Energy projects looking to hire an IT support Technician with experience in Desk- side support.


  • Assist in the support and maintenance of the IT infrastructure and services.
  • Assist with the configuration and deployment of new PCs and other hardware including network patching, telephony systems and mobile devices.
  • To provide timely 1st and 2nd line support to our user-base by providing support via desk-side, remote control and occasional on-site visits and liaising with end users regarding the status of logged calls.
  • Improve and enhance the user documentation, policies and internal procedures within IT.
  • Documenting call resolution, procedures and troubleshooting guides.
  • Training small groups of users on introduction to newly implemented systems.


  • Windows Active Directory environments and Microsoft server and workstation technologies.
  • Supporting Desktop environments.
  • Exposure to LAN and WAN networks.
  • Exposure to Programming / Scripting techniques


  • Good level of general education.
  • Good computer/technology literacy.
  • Relevant industry certifications preferred.