Product Assurance Consultant

Job Title: Product Assurance Consultant
Contract Type: Permanent
Location: UK - England - South East England, London
Salary: £40,000pa to £50,000pa Plus bonus
REF: 56708
Contact Name: Andy Tubb
Contact Email:
Job Published: about 2 years ago
On behalf of our client we are delighted to be recruiting for a Product Assurance Consultant to join a busy and vibrant team.

The Product Assurance team provides a comprehensive consumer experience by building, protecting & enhancing client brands.  Through proven, science-based methods, the organisation helps clients ensure their product’s safety, quality and performance.   

This role is part of the overall service line which provides Product Safety Quality Management, and Product Performance consultation which help their clients prevent serious injuries and recalls by ensuring their products are essentially safe in both reality and in perception, and satisfy the performance and quality expectations of their consumer. 


The role will involve 25% travel (national and international) with flexibility to work from home. 


Roles and Responsibilities

  • Understand essential safety, quality, and regulatory requirements, as applicable
  • Prepare regular customer reports providing updates on regulatory and standards legislation when required
  • Write technical reports to convey key findings
  • Present test results and technical findings to customers
  • Prepare proposals to address customer needs
  • Clearly communicate project requirements and expectations to a global team 
  • Identify potential hazards associated with products and recommend solutions
  • Develop product specifications/requirements based on new research for safety, quality and/or performance
  • Identify gaps within customer product lifecycle/product development/go-to-market process against best practice and recommend solutions
  • Identify strategies for product performance assessment and analysis
  • Identify opportunities for innovation, such as new technologies and processes
  • Plan, prepare, and run training courses for clients

Account Management

  • Manage accounts to ensure customer satisfaction and grow revenue through improving and expanding the business relationship 
  • Be proactive on customer needs and issues 
  • Participate in and lead customer trainings and meetings 
  • Identify opportunities within the account to expand the scope of services to better service customers and to bring in more revenue 
  • Take a longer-term, organization-wide perspective that takes into account trends and anticipatory issue management.


  • University degree in Engineering, Sciences or related discipline 
  • Minimum 5 years’ job experience in a technical field, experience in consumer goods sector preferred 
  • Skilled at identifying and minimizing company risk, assuring product safety, compliance and governance
  • Ability to conduct fact finding, interpret large data sets and make well-reasoned decisions with limited information when circumstances require 
  • Experience in design, manufacturing or quality assurance is preferred 
  • Recommended track record of driving positive change in an organization
  • Seasoned, effective communicator (verbal & written) in English with the ability to negotiate and influence peer and management without direct authority 
  • Excellent attention to detail 
  • Exceptional technical writing ability 
  • Organization skills to handle multiple projects at a time 

Key capabilities

  • Ensure customer-focused service delivery excellence, applying exceptional process and project management to enable high levels of assurance to clients
  • Flexible, adaptable to changing circumstances, priorities and initiatives
  • Positively influence others and collaborate in ways that inspire others to take action
  • Willing to contribute to the vision, mission, priorities, long-term strategies and action plans, aligned with the organization’s goals
  • Determination, entrepreneurial resourcefulness and purpose to deliver the best results for the organisation
  • Ability to analyse and understand data and information quickly
  • Use information, insights and knowledge in a structured way to identify options, make recommendations and make robust decisions
  • Future-focused, inquisitive and open-minded
  • Open to personal development and growth opportunities
We look forward to receiving your application.

  • Product Safety
  • Consumer Goods
  • Quality Management