Job description

Environmental Transport Business Advisor
Greater Manchester
Up to £41,300 per annum

Our client is an award-winning social enterprise with a mission to enable growth, create jobs and improve lives and they have a vacancy for an Business Advisor - Environmental Transport to deliver high quality specialist business growth advice to a portfolio of ambitious business owners and senior managers of businesses that are aiming to reduce their environmental impact, with a strong focus on commercial travel and haulage. The role will assess the potential of eligible businesses, diagnose any barriers to innovation or advancement which may be holding back improvements and agree suitable action plans to address these and deliver improvement. This will include handling enquiries from first eligibility checks through to the completion and implementation of action plans, linking clients to those services and sources of expertise best suited to deliver practical solutions and instil new knowledge that will underpin future business performance improvements, ensuring this is delivered against operational plans and milestones.
Key Responsibilities
All levels of advisor will have the following responsibilities:

• Handling client enquiries via, phone and email, initially assessing the improvement potential and business needs using appropriate tools, processes and systems where required and establishing and maintaining effective relationships and key client contacts
• Ensure that potential clients comply with eligibility criteria by ensuring that initial eligibility checks, prior to formal assessment and action planning are carried out.
• Making sure clients are personally introduced to those services identified as appropriate (internal and external) and monitor the delivery of these services is to support the client's strategy and/or objectives and address those barriers to growth identified
• Ensure that the monitoring and collection of output and impacts data is undertaken throughout the project and at the conclusion of each individual project in-line with funders' requirements
• Ensure client enquiries and partner referrals are correctly recorded on MGC's CRM and associated service specific data capturing systems, updating progress against agreed actions as plans progress and ensure all administration is completed in timely manner against deadlines and is checked for accuracy

Level 3 advisors will be expected to:

• Undertake detailed diagnostics on a business or a detailed diagnostic on a particular function or business area (such as the commercial vehicle fleet) using various tools and methods to capture baseline data from clients and identify needs, which should be addressed by developing action plans. This will involve the analysis and interpretation of business and market data/intelligence to provide recommendations to business owners, senior management teams, boards, and shareholders
• Undertake detailed discussions with client around complex business issues to understand their business challenges, making sound recommendations for appropriate actions that will lead to growth and managing the project/intervention to a successful conclusion
• Deliver bespoke environmental support directly to enable them to fully meet their improvement potential which typically has needed a more complex intervention; this will also include a multi-disciplinary approach to support provision
• Develop and maintain a high-level network of business/professional contacts that generate personal referrals

About You

• Have at least degree level business education, or degree level qualification with a management body or the relevant business experience to match those
• Significant sector(s)/business experience in the private sector, including at a senior management or Director level
• Working effectively in a professional team/s
• Professional experience and approach to managing and delivering business assessment, advice, and development
• Applied understanding of the drivers and barriers to growth in relation to sustainability and net zero
• Proven track record in managing the range of issues associated with reducing the environmental impacts and carbon footprint of businesses
• Sales and Account management skills

Skills Required

• Practical understanding of the current and emerging environmental business issues including the Greater Manchester clean air zone
• Practical understanding of fleet management, logistics and haulage operations and the opportunities to mitigate the environmental impacts
• Practical understanding of the legislative and regulatory framework in relation to sustainability and net zero
• Presentation skills both written and oral
• Excellent communication and networking skills
• Excellent planning, organizational, administrative and project management skills
• Well-developed IT skills, including an understanding of computerised management information systems spreadsheets, diary management, e-mail, and CRM databases

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