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O&M Coordinator

Job description


Job Purpose/Summary Details


The overall purpose of the Operations and Maintenance (O&M) Coordinator role is to assist with contractual and statutory compliance for a portfolio of O&M contracts, in accordance with company safety, quality and environmental systems. The key objectives are to help maximise the production from client assets, increase maintenance efficiency and achieve a high level of safety performance.
The ideal candidate will be from a coordination or administration background with some experience of maintenance procedures or operating assets. A high level of organisation and computer literacy is required to be successful in this role. This is a permanent role which is primarily home/office based near Exeter.

Key Accountabilities


The O&M Coordinator shall focus on the daily, weekly and monthly needs of the O&M service, supporting the regional O&M managers and other staff to deliver the service in a safe, compliant, professional, and cost effective manner.
The responsibilities of the O&M Coordinator include:
  • Responding to daily requests for support from the site technicians, prioritise any issues, and escalate as required
  • Achieve and maintain Authorised Person status commensurate with training received, experience gained and in-line with individual job role requirements
  • Monitoring compliance with maintenance schedules, ensure high quality of documentation of completed maintenance, identify upcoming maintenance tasks, highlight overdue items for attention, action low stock items.
  • Compiling summaries of maintenance work completed, collating photographs, and drafting relevant insights, for monthly client reporting.
  • Stock management and procurement of materials. Lead an improvement activity to increase the quality and efficiency of this task.
  • Support technicians with skip/plant hire and waste disposal needs.
  • Administer equipment warranty claims
  • Coordinate PPE maintenance and new orders
  • Maintaining a Computerised Maintenance Management System (CMMS) and other quality management tools as necessary
  • Ensuring client invoicing for any chargeable items (including spare parts) is carried out accurately and promptly
  • Provide administrative support for field technicians, including booking travel & accommodation
  • Help organise team meetings and annual team events
  • Manage the grounds maintenance needs of the site in accordance with the contract, including liaison with technicians, sub-contractors, internal support staff and client. This includes budgeting, pricing, contracting, scheduling, reviewing RAMS, planning works, and progressing follow-up actions.
  • Progress corrective maintenance of civils structures including framework, foundations, and fencing. Undertake warranty claims as required.
  • Support monthly & annual reporting tasks
  • Contributing to Thrive cost saving and other company initiatives
  • Partially deputising for the O&M manager, including approval of Upkeep WOs
  • Analysis of maintenance KPIs and highlighting trends and anomalies
  • Tracking and compiling the compliance score for solar O&M
  • Supporting the monitoring and escalation of site performance
  • Other duties commensurate with the role

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